In-house Contractor Services

Using our in-house contractor services to improve your customers satisfaction with repairs and maintenance.

 

Improving customer satisfaction…

Repair and maintenance of properties is often the single biggest factor influencing a customer’s satisfaction with a landlord; achieving an efficient balance between your customer service levels and in-house contracting operation can provide an important financial gain. WP Housing and parent company Walker Pritchard Partnership have experience with investment planning, procurement and contract management across a wide range of sectors and clients, including acting as commercial teams for contractors. This combined with our Business Improvement and Excellence skills enable us to deliver cost service improvement and cost efficiencies.

 

Our services include:

  • Strategic planning
  • Customer experience design and management
  • Procurement and supply chain management
  • Commercial management and controls
  • Performance management, productivity, right first time, and stock management
  • Business improvement and excellence
 

Our Services

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